Refund policy

& Return policy

Thank you for shopping with us! We want you to love what you ordered. Because many of our products are made to order specifically for you, our return and exchange policy is a little different from a traditional retail store.

Returns & Exchanges

Because our products are made to order, we do not accept returns or exchanges for:

Ordering the wrong size or color
Changing your mind after your order has been produced
Prefering a different size, color, or design after receiving your order

Please review product descriptions, sizing information, colors, and your order details carefully before purchasing.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery.

Please include:

Your order number
A description of the problem
Clear photos showing the item and the issue

Once the issue is reviewed and approved, we will arrange a replacement or refund at no additional cost to you.

You do not need to return a damaged or defective item unless we specifically ask you to do so.

Refunds

Refunds are available for qualifying damaged, defective, misprinted, or incorrect orders.

Once a refund is approved, it will be processed back to your original payment method. The time it takes to appear in your account may vary depending on your bank or payment provider.